Éirim (“we”, “us”, “our”) is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and the Data Protection Acts in Ireland. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By engaging with our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following categories of personal data:

• Client and family details: name, date of birth, gender, address, parent/guardian contact details.
• Assessment information: background history, school information, reports from parents, teachers, and referrers.
• Assessment data: test results, observations, written reports, and recommendations.
• Administrative details: booking information, invoices, and payment records.
• Communications: emails, phone calls, and messages relating to appointments or services.

2. How We Collect Information

• Directly from you (parents/guardians, clients, referrers).
• Through forms completed on booking or during assessments.
• From schools or professionals, where you have provided consent.

3. Why We Collect Information

We collect and process your personal data in order to:

• Provide psychological assessment and related services.
• Write and deliver professional reports.
• Communicate with you regarding bookings, services, and feedback.
• Maintain accurate administrative and financial records.
• Comply with legal, ethical, and professional obligations.

4. How We Store & Protect Information

Electronic data is stored securely in encrypted, cloud-based systems with access restricted to authorised team members only.

Paper records (if used) are stored securely and destroyed when no longer required.

We only use third-party service providers who are GDPR-compliant and have appropriate data protection safeguards in place.

We implement technical and organisational measures to keep your data safe and prevent unauthorised access, alteration, or loss.

5. How Long We Keep Your Data

Test materials are retained securely for 3 years and then destroyed.

Electronic copies of reports and assessment results are stored securely for 15 years.

Administrative/financial records are kept in line with Irish tax and accounting requirements (normally 6 years).

6. Sharing of Information

We do not share your information with third parties unless:

• You give explicit consent (e.g. to share with a school, GP, or professional).
• It is required by law (e.g. court order, child protection concerns).
• It is necessary for service delivery (e.g. secure payment processors or IT service providers).
• We never sell your personal information to third parties.

7. Your Rights Under GDPR

You have the right to:

• Access a copy of the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, where appropriate.
• Restrict or object to the processing of your data.
• Request transfer of your data to another service provider (data portability).

To exercise these rights, please contact us at info@eirim.ie

We will respond within one month in line with GDPR requirements.

8. Online Courses

Please note that online training courses are provided through our partner company, Education Elephant, and are subject to their own Privacy Policy.

9. Contact & Data Protection Officer

If you have any questions or concerns about this Privacy Policy or the way we process your data, please contact us:

Éirim: The National Assessment Agency
Email: info@eirim.ie

Postal Address/; 16 Greenmount House, Harold Cross Road, Dublin 6W, D6W V659

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on our website.